Graphic Genius

FAQ

Frequently Asked Questions

FAQ

Find Answers to Your Queries

We offer a variety of graphic design services, including logo design, branding, visual identity development, marketing materials, web design, and custom illustrations. For a full list of our services, please visit our Services page.

You can email us directly at info@graphicgenius.nl for a personalized quote.

Our pricing depends on the type and scope of the project. We offer different packages and can provide a custom quote based on your needs. For more information on pricing, visit our Pricing page or contact us directly.

You can provide feedback via email or through our project management platform. The more detailed your feedback, the better we can meet your expectations.

If you need additional services or changes after the project is complete, we can discuss new requirements and provide a quote for any extra work. Please contact us to discuss your needs.

 

We strive to ensure our clients are satisfied with the final design. If you have concerns or are not fully satisfied, please let us know, and we will work with you to address any issues and make necessary revisions.

Completion time varies based on the project’s complexity. Small projects like logo design may take 1-2 weeks, while larger projects such as branding or web design might take several weeks. We’ll provide an estimated timeline when we discuss your project.

Yes, we offer revisions to ensure you are happy with the final design. The number of revisions included depends on the package or service you choose. Details about revisions are outlined in our service agreements.

Our process generally involves:

  • Initial Consultation: Discussing your project needs and goals.
  • Proposal and Agreement: Providing a proposal and finalizing the agreement.
  • Design Phase: Working on the design according to your specifications.
  • Revisions: Making any necessary changes based on your feedback.
  • Final Delivery: Delivering the final design files in your preferred format.

 

We accept a variety of payment methods, including credit cards, PayPal, and cryptocurrency, just contact us for any special request.

Once the final payment is made, you own the rights to the final design. However, our logos, visual designs, and trademarks remain our exclusive property, and we reserve the right to use them in our portfolio and for promotional purposes.

You will receive your final design files in formats suitable for your needs, such as JPEG, PNG, PDF, and/or vector formats (AI, EPS). Specific formats will be confirmed based on the project requirements.

Have Any Questions?

Our support work 24/7 and 7/7 to receive your tichet and help you for all your problems and all your questions